Returns & Exchanges
At Brakeburn, we want you to be completely satisfied with your coastal-inspired clothing and accessories. If your order isn't quite right, you can return any unworn items in their original packaging within 28 days of receipt for a full refund.
Return Process
- 1.Package Your Item
Place your unused items back into their original packaging, ensuring all tags and labels remain attached to the garments.
- 2.Generate Return Label
Visit our online returns portal to download your pre-paid shipping label or QR code, which will be deducted from your final refund amount.
- 3.Drop Off Parcel
Take your package to your nearest authorized drop-off point, making sure to obtain a proof of postage receipt for your records.
- 4.Receive Your Refund
Once our warehouse team has inspected your return, we will process your refund back to your original payment method within 10 working days.